AO Smith is a reputable brand that offers a range of tankless water heaters for different needs and preferences. These water heaters are designed to provide endless hot water on demand, saving energy and space. However, like any appliance, they may encounter some problems that affect their performance or operation.
One of the common issues that may occur with an AO Smith tankless water heater is a display that is not working. The display is an important feature that shows the temperature setting, error codes, and other information about the water heater.
If the display is not working, you may not be able to adjust the temperature, troubleshoot the error codes, or monitor the status of the water heater.
Fortunately, fixing an AO Smith tankless water heater display that is not working is not a difficult task. In most cases, you can do it yourself by following some simple steps.
In this blog post, we will show you how to fix an AO Smith tankless water heater display that is not working and answer some frequently asked questions about this issue.
Table of Contents
How to Fix an AO Smith Tankless Water Heater Display That Is Not Working
Step 1: Check the power supply
The first thing you should do when your AO Smith tankless water heater display is not working is to check the power supply. Make sure that the water heater is plugged into a working outlet and that the circuit breaker is not tripped. If the power supply is fine, proceed to the next step.
Step 2: Reset the display
Sometimes, the display may stop working due to a glitch or a power surge. In this case, you can try resetting the display by disconnecting the power and pressing two temperature adjustment buttons on the display at the same time. Then, turn the gas control valve to “On” and release both buttons for 2 seconds. This should reset the display and make it work again.
Step 3: Replace the batteries
If resetting the display does not work, you may need to replace the batteries of the display. Some AO Smith tankless water heaters have a remote controller that displays the information and requires batteries to operate. To replace the batteries, open the battery compartment on the back of the remote controller and insert new batteries according to the polarity. Make sure to use fresh alkaline batteries of the same type and brand.
Step 4: Contact customer service
If none of the above steps work, you may have a faulty display that needs to be replaced. In this case, you should contact AO Smith customer service and request a replacement or repair. You can find their contact information on their website or in your user manual. You may need to provide your model number, serial number, and proof of purchase when contacting them.
In conclusion, an AO Smith tankless water heater display that is not working can be fixed by following some simple steps. You can check the power supply, reset the display, replace the batteries, or contact customer service. By doing so, you can restore the functionality of your water heater and enjoy its benefits.
Q: How do I know if my AO Smith tankless water heater has an error code?
A: If your AO Smith tankless water heater has an error code, it will usually be displayed on the screen of your remote controller or on the unit itself. The error code will consist of a letter followed by a number, such as E03 or A07. You can refer to your user manual or online resources to find out what each error code means and how to troubleshoot it.
Q: How do I adjust the temperature on my AO Smith tankless water heater?
A: To adjust the temperature on your AO Smith tankless water heater, you can use the temperature adjustment buttons on your remote controller or on the unit itself. You can increase or decrease the temperature by pressing the up or down arrow buttons until you reach your desired setting. The temperature range for most models is between 100°F and 140°F.
Q: How do I maintain my AO Smith tankless water heater?
A: To maintain your AO Smith tankless water heater, you should perform some regular tasks such as cleaning or replacing the filter, flushing the heat exchanger, checking for leaks, and ensuring proper ventilation. You should also follow the manufacturer’s recommendations for service intervals and warranty conditions.
Q: What are some benefits of using an AO Smith tankless water heater?
A: Some benefits of using an AO Smith tankless water heater are:
- They save energy and money by heating water only when needed.
- They provide endless hot water on demand without running out.
- They save space and can be installed in various locations.
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Q: Where can I buy an AO Smith tankless water heater?
A: You can buy an AO Smith tankless water heater from various online and offline retailers, such as Amazon, Home Depot, Lowe’s, or your local plumbing store. You can also visit the AO Smith website to find a dealer near you or to order directly from them.